Frequently Asked Questions

Everything you need to know about shopping with Bristey

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

Bristey accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How can I track my package?

Once your order is shipped, you can track its progress through our 'Track Order' page using your order number and email address.

Are your products covered by a warranty?

Yes, most of our electronics and home goods come with a 1-year limited manufacturer warranty against defects in materials and workmanship.